Medical Billing Interview Preparation: Part 2

Laurus College Blog – Medical Billing Interview Preparation: Part 2

Medical Billing Interview Preparation: Part 2

by the Career Services Department at Laurus College

More helpful tips to prepare you for your next interview in the Medical Billing & Coding field.

In “Part 2” of this 3-part series, we’re covering both soft-skill and hard-skill questions that may be asked during interviews. Please review the following questions and write down your answers ahead of time before your next interview:


“Coding/Billing professionals have to adapt themselves to daily challenges. Tell me about a time you had to adapt…”

How do you communicate empathy with patients?

Tell me about a time you had a conversation with a patient who wasn’t paying their bills…

Tell me about a hostile patient collection case you were involved with…

When are you assertive with insurance companies?

Tell me about a time when you had to be analytical and research claims…


Do you have a medical billing certification?

Are you planning to get certified or are you in the process?

Do you have any area-specific certifications? HIPAA, ICD-9, Form 1500?

How long does it take for you to process one day’s worth of patient visits or claims?


At the end of most interviews, the interviewer will ask a final question, “Do you have any questions for me?”. I recommend being prepared with 3-5 of your own questions. Asking good questions will position you as very interested in the job.

Sample Questions:

– What are the biggest challenges at this position?
– What are the key things your best billers/coders have done at this position?
– What are some things an under performer has done?
– What is the selection process?
– Is there any question I should have asked but didn’t?
– If you were in my shoes and really wanted to communicate a strong interest in this position, would there be anything else I should do at this point that would improve my chances?

In the final part of this series, we’ll cover interview questions that pertain to specific duties and on-the-job situations that you may encounter as a Medical Billing and Coding professional.

For information please contact the Laurus College Career Services Department at (805)-267-1690 or [email protected]